CUSTOMER SUPPORT CENTER
SINCE 2019, THE BG360 PLATFORM HAS SUCCESSFULLY:
100+ tons of Food Waste
650+ yards of Compost
430+ Carbon Offsets
The comprehensive, fully circular solution to food waste is here! Explore BioGreen360’s platform:
What does the machine look like, how is it installed, and how does it work?
How do you interact with the machine, and what are the daily/weekly best practices?
What is included in the monthly subscription?
Interact with the multi-lingual touchscreen interface
Press the FEED button central on the home screen
Enter your unique, 4-Digit PIN code
Select the type of food being loaded
Close the lid and you’re all done!
The screen will prompt for a new dose of Biology
Press the DOSE button and enter your 4-Digit PIN code
Add the Biology Pod, fully intact
Close the lid, and continue with your day!
The screen will indicate that the current container is full and needs to be replaced
Press the SWAP CONTAINER button, and enter your 4-Digit PIN code
Identify and input the serial number of the empty container
Disconnect your BG3 from the full container, and tighten the lid on the empty one, making sure the connection is properly registered.
“Contaminant” definition review
Interact with the screen prompt, pressing “REMOVE CONTAMINANT” button
Enter your unique 4-Digit PIN code and open the lid once accepted
Put on a full arm length glove and manually remove the contaminant
Once found, close the lid and continue with your day!
Real time updates
Completely customizable, providing only the most important information
Auditable ESG information that tracks carbon offset generation from when food enters your machine, to making it back into the ground
Allows for data driven decisions to be made around increasing margins, reducing costs, and driving additional revenue to the bottom line.
- Defining “Guided Training Module” vs. “Playground Mode”
Answering the questions:
What can’t be fed into the machine?
How long does it take to digest?
Are compostable and paper items allowed?
What are the daily/weekly maintenance activities?
Is the machine safe?